Before embarking on a web site redesign project, it is often useful to have insight into the successes and shortcomings of your existing web site. You can then incorporate the successful elements of your existing web site into the new design, and eliminate the shortcomings that we identify.

We work with specific users that represent your target groups to understand what is working, and what is not. Users are given specific, realistic tasks to accomplish on your site, and their comments, successes, and frustrations are recorded by our analysts. Users are debriefed after completing the tasks, so we can get an overall impression of how well the information and navigational elements of the site worked for them.

This information is then analysed and consolidated by our staff, resulting in a Web site Analysis & Recommendations Report. This report details our findings and gives you specific recommendations on how to improve the organisation, layout and content of your site to better support the goals of your users.

Contact us to find out more about our usability consulting.